Welcome To e - Recovery

e

- Recovery

Welcome To e - Recovery

An associated company of Eagle Group.

We are committed to enhancing your cash flow by providing superior-quality debt recovery services, delivered with professionalism and excellence.

We are steadfastly committed to fulfilling all requirements, including statutory and regulatory obligations, in the field of debt recovery. Our primary objectives focus on achieving global client satisfaction and driving continuous improvement in all aspects of our debt recovery operations.

Head of Operations

About Us

e – Recovery, established in 20th Century, is the culmination of decades of research and expertise spearheaded by our Head of Operations “Haneef Nizamdeen”. Our dynamic team is dedicated to providing round-the-clock debt recovery operations, offering a comprehensive range of solutions to meet global needs all under ONE roof.

We maintain a robust partnership with key stakeholders, including Government Authority Officials, Local and International Financial Officials and other essential personnel. This close collaboration ensures the smooth and swift handling of debt recovery operations.

Understanding the significance of fostering global relationships and mutual trust with our local and international principals, our primary objective is to deliver exceptionally professional and high-quality services.

Through strategic innovation and expansion, we have successfully diversified into various sectors, positioning ourselves to meet a wide array of industry needs effectively.

VISION​

To become the most trusted and preferred Debt Recovery service provider in Sri Lanka, setting the benchmark for excellence in the global debt recovery industry.

MISSION

To lead the Debt Recovery industry by delivering exceptional customer experiences through empowered teams and advanced global technology. We are committed to providing transparent, reliable, and accountable services, setting the highest standards and aligning our practices with international excellence.

Contact Information

Services

1. Day-to-day local delivery of physical invoices with proof of delivery
2. Day-to-day local field payment collections and banking
3. Day-to-day debtor’s follow-up through call center operations
4. Regular debtor’s follow-ups via email
5. Posting reminder letters – Under the supervision of Disclosing Party
6. Conducting physical debtor review meetings with relevant officials
7. Debt accounts reconciliations
8. Local field visits for negotiations and settlements
9. Introducing standard operating procedures
10. Implementing credit policies and procedures
11. Conducting field investigations
12. Handling litigation and providing professional assistance
13. Training and coaching
14. Debt management strategy consultations – Corporate
15. Overall credit control and debt management consultations